[ Tech stack ]

Agentforce

The autonomous AI-agent platform natively integrated with Salesforce.

Agentforce lets you design, deploy and supervise AI agents able to execute business actions in Salesforce: lead qualification, tier-1 customer support, case follow-up, pipeline updates. Built on Data Cloud and Einstein, it relies on existing CRM data to limit hallucinations and keep a full audit trail.

[ Why Agentforce at Dexon ]

What this technology does well, and why we use it.

Typical usage: Augmented customer service, lead qualification, Sales/Service automation.

  • 01

    Autonomous, action-oriented agents, not just answer chatbots.

  • 02

    Anchored on Data Cloud: unified CRM data, intent and history.

  • 03

    Native guardrails, audit and observability on the Salesforce side.

  • 04

    Low-code builder for business users, Apex-extensible for developers.

[ Where we use Agentforce ]

One area of expertise involved.

Agentforce is part of the technical composition of our engagements on the following areas of expertise. Click to discover the scope.

[ Complementary technologies ]

The building blocks we often mobilise alongside.

A stack rarely exists alone. Here are the technologies Dexon most often pairs with this one, through pipeline habits, usage similarity or internal mastery. Click on a building block to see its scope.

[ Reassurance ]

0+
custom projects delivered
30
engineers, designers, project managers
80 %
from top French schools
24 h
average reply time

[ They trust us ]

More than 100 French and European companies trust us

[ Press ]

They talk about us.

Application and data division.

Nationwide coverage by BFM Business, Le Figaro, Challenges, La Tribune and CNews. An outside reading of our work and our innovations.

Start a project

A project with Agentforce?

Describe your Agentforce project. Our team comes back within 24 h with free technical scoping. No commitment.

  • Reply within 24 h by a specialized consultant.
  • Free technical scoping, with no fees.
  • No commitment, your data stays confidential.
01 73 22 43 74contact@dexon.fr

Present inParisLyonMarseilleNiceGenève